When a resident moves out or no longer needs/wants an account, the HOA board members can remove the user from the site.

To Remove a Resident Account:

  • Go to the Twin Hills Group page
  • Select Settings on the right-hand side
  • Select Members on the left toolbar
  • Find the user and Select Remove
  • At the confirmation prompt, Select Yes
  • Select Manage from the top main menu
  • Select Users and then All Users from the left toolbar
  • Find the user in the list and Select Delete
  • At the confirmation prompt, Select Confirm Deletion